Introduction and Acceptance

This website is operated by Substance NZ. Throughout the site, the terms “we”, “us” and “our” refer to Substance NZ. Substance NZ offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions, as well as applicable laws. These Terms of Use apply to all users of the site. Please read these Terms of Use carefully before accessing or using our website.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as required.

Your submission of personal information through the store is governed by our Privacy Policy.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

Substance NZ, and/or its respective officers, directors, owners, officials, partners, partnerships, principals, employees, affiliates and other related entities, agents, representatives, successors and assigns, will not be held liable for any damages resulting from the misuse of any information collected by any third party, or any misuse of any information collected through the Website not in violation of the Policy.

We undertake reasonable care to ensure that all details, descriptions and product prices appearing on our website are correct at the time when the relevant content was entered into our website. We reserve the right to refuse orders where product information has been incorrectly published, including prices and promotions.

Prices for our products are subject to change without notice.

Goods are subject to availability. If an item you have ordered becomes out of stock before your order has been accepted, we will notify you as soon as possible. You will not be charged for out of stock items.

If there are any problems with your order we will contact you. We reserve the right to reject any offer to purchase by you at any time.

We have made every effort to display as accurately as possible the colours and images of our products that appear on the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

Use of this site is at your own risk. By accessing the site you agree that you will be solely responsible for your use of this site and all your activity on it.  Substance NZ reserves the right to deny access to the site at any time without notice and at our sole discretion.

Unless otherwise stated, images, photographs and text on this website are the intellectual property of STRAYE. You are not permitted to copy or use any of the information represented on the website without prior consent.

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

If you have any questions about our Terms of Use, please contact us.



Please choose your size carefully. STRAYE run true to size.

If you have any doubts, go have your foot measured at a shoe store.

Vans, Cons, Nike... these brands are all over the map on sizing.

3.0 4.5 1.5 34.0
4.0 5.5 2.0 35.0
5.0 6.5 3.0 38.0
5.5 7.0 3.5 38.5
6.0 7.5 5.5 39.0
6.5 8.0 6.0 39.0
7.0 8.5 6.5 40.0
7.5 9.0 8.5 40.0 - 41.0
8 9.5 7.5 41.0
8.5 10.0 8.5 42.0
9 10.5 8.0 42.0
9.5 11 8.5 42.0
10 11.5 9.5 43.0
10.5 12 9.5 43.0 - 44.0
11 12.5 10.5 44.0
11.5 13.0 11.0 44.0 - 45.0
12 13.5 11.5 45.0
13 14.5 12.5 46.0